A real report, exactly as a business receives it.
This is live demo data — scores are computed from the shopper’s actual answers and the template’s section weights, not typed in by hand.
Mesari Kitchen Orchard
Restaurant — full dine-in visit · Singapore
- Visit
- 10 Sept, 11:40
- Time on site
- 82 min
- Photos
- 3
- Shopper
- #NIEL
What went well
- Arrival & greeting scored 100% — standards held throughout.
- Payment & departure scored 100% — standards held throughout.
- Cleanliness & facilities scored 95% — standards held throughout.
What needs attention
- How was the pace between courses? — "Slightly rushed"
Shopper narrative
In the shopper's own words
This was a strong visit to Mesari Kitchen Orchard. The experience held together from arrival to departure, and a paying customer would have left happy. Staffing looked thin for the number of customers being handled. The clear strength was arrival & greeting at 100%. Nothing in this section needed allowance made for it. Food & beverage was the weakest section at 91%, and it is where attention would pay back fastest. The shortfall came from a small number of specific misses rather than a general decline. Cleanliness & facilities sat in the middle at 95% — adequate, with room to move. I would return as a paying customer and would recommend it without qualification.
Proof of visit
GPS, timings and evidence captured in the app
- Check-in
- 10 Sept, 11:40
- Check-out
- 10 Sept, 13:02
- Time on site
- 82 minutes
- Distance from location pin
- 23 m — inside geofence
- Receipt total
- $40.13
- Reimbursement cap
- $60
All verification checks passed
GPS inside the geofence, time on site above the template minimum, every required photo captured in-app with EXIF retained.
Evidence (3 photos, 1 receipt)
Photo of the entrance and host stand
1.30183, 103.83749
iPhone 17 Pro
Photo of your main course as served
1.30182, 103.83749
iPhone 17 Pro
Photo of the restroom condition
1.30185, 103.83750
iPhone 17 Pro
Upload your itemised receipt
1.30181, 103.83752
iPhone 17 Pro
Where each capture was taken — plum is the location pin
Every answer
Each question, the answer given and the shopper's note
Arrival & greeting
100%Seconds until a staff member acknowledged you
30Were you greeted within 30 seconds of entering?
YesWarmth and genuineness of the welcome
5 / 5Was the host able to seat you without confusion?
YesPhoto of the entrance and host stand
photo12:12 · GPSphoto-001.jpg
Service
91%Minutes from being seated to first order taken
11Server product knowledge when asked for a recommendation
5 / 5Did the server suggest a drink or starter?
YesHow was the pace between courses?
Slightly rushedDid anyone check back after the main course was served?
YesDescribe your server's manner in your own words
Polite and efficient, but working through a checklist rather than reading the table. No warmth beyond the script, and no eye contact when the plates went down.
Food & beverage
91%Temperature and freshness of the main course
4 / 5Presentation of the dishes
5 / 5Did the dish match its menu description?
YesPhoto of your main course as served
photo12:30 · GPSphoto-002.jpgValue for the price paid
5 / 5Time the main course reached your table
12:09
Cleanliness & facilities
95%Cleanliness of your table and cutlery
5 / 5Were the restrooms clean and fully stocked?
YesPhoto of the restroom condition
photo12:24 · GPSphoto-003.jpgOverall ambience — lighting, music volume, comfort
4 / 5
Payment & departure
100%Minutes from requesting the bill to paying
8Was the bill accurate?
YesWere you thanked on departure?
YesUpload your itemised receipt
receipt12:27 · GPSreceipt-001.jpg
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