Pricing
You pay for a visit, not a programme.
The visit price is the shopper's fee plus our margin. What the shopper spends on your premises is billed separately, at cost, up to a cap you set.
Short visit
Under 4 hours — a café, a shop, a quick-service counter.
$37.50
per visit
- Shopper fee
- $30
- Mysterly margin
- $7.50
- Reimbursement cap
- up to $20
- Under 4 hours on site
- 12–18 scored questions
- Timestamped photos
- GPS check-in proof
- Human-reviewed report
Full visit
A full or detailed visit — a proper restaurant, beach club, golf club or large store.
$75
per visit
- Shopper fee
- $60
- Mysterly margin
- $15
- Reimbursement cap
- up to $60
- Full-day or detailed visit
- Full template, all sections scored
- Up to 6 timestamped photos
- Receipt verification
- Written narrative, min. 200 words
- Human-reviewed report
Overnight stay
The full hotel experience — check-in to check-out, with a specialist shopper.
$125
per visit
- Shopper fee
- $100
- Mysterly margin
- $25
- Reimbursement cap
- up to $250
- Overnight stay, check-in to check-out
- Specialist-tier shopper
- Up to 15 timestamped photos
- Custom scenario instructions
- Priority 3-day turnaround
- Senior reviewer sign-off
Subscriptions
For multi-location brands and franchises.
Pay as you go
No commitment. Order a single visit and pay for it.
Per visit
- From $37.50 per visit + reimbursement
- All 8 industry templates
- Verified, human-reviewed reports
- 1 location
- PDF & CSV export
Growth
For one to five locations running a steady programme.
$429/mo
- 6 full visits included each month
- Up to 5 locations
- Location comparison & trends
- Template editing
- 3 team seats
- Priority 4-day turnaround
Brand
For multi-location brands and franchise groups.
$1,710/mo
- 24 full visits included each month
- Unlimited locations
- Franchise league tables
- Custom templates & scenarios
- Unlimited seats, roles & permissions
- Dedicated reviewer & quarterly review call
All prices in USD and shown in your local currency at checkout. Mysterly keeps 20% of the visit price, excluding reimbursement — the shopper keeps the other 80%. A short visit pays the shopper at least $30, a full visit $60 and an overnight stay $100.
Pricing questions
The things that usually come up.
What does the price include?
The visit price is the shopper's fee plus the Mysterly margin. What the shopper has to spend on your premises — a meal, a coffee, a treatment, a night's stay — is billed separately at cost, up to a cap you set when ordering.
How are shoppers paid?
The visit fee plus reimbursement is released to the shopper after the report is approved, typically 2–3 days after submission. Funds sit in escrow from the moment the business orders the visit.