Industries

Templates built for the way each business actually works.

Every template ships with weighted sections, scoring rules and photo requirements. All of it is editable.

Restaurant — full dine-in visit

Restaurant

End-to-end dinner service evaluation: greeting, service pace, food quality, cleanliness and payment.

Arrival & greeting
Service
Food & beverage
Cleanliness & facilities
Payment & departure

5 sections · 25 questions · 4 photos · 75 min on site

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Café — quick counter visit

Café

A 20-minute coffee-and-pastry check on speed, product quality and atmosphere.

Counter service
Product quality
Environment

3 sections · 13 questions · 1 photos · 25 min on site

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Hotel — front desk & check-in

Hotel

Front-of-house evaluation for the arrival journey, room readiness and staff knowledge.

Arrival & check-in
Room readiness
Staff knowledge
Facilities

4 sections · 16 questions · 2 photos · 60 min on site

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Villa — overnight stay

Villa

Overnight private villa audit covering booking, condition, staff, breakfast and checkout.

Booking & arrival
Villa condition
Housekeeping & staff
Breakfast
Checkout

5 sections · 18 questions · 4 photos · 15 h on site

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Retail — store experience

Retail

Standard retail floor audit: presentation, staff engagement, stock availability and checkout.

Store presentation
Staff engagement
Product & stock
Checkout

4 sections · 16 questions · 2 photos · 35 min on site

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Spa & wellness — treatment visit

Spa & wellness

Treatment journey review covering reception, the therapy itself, hygiene and rebooking.

Reception
Treatment experience
Hygiene
Retail & rebooking

4 sections · 15 questions · 2 photos · 2 h on site

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Clinic — patient journey

Clinic

Non-clinical patient experience audit: reception, professionalism, hygiene and discharge.

Reception & waiting
Staff professionalism
Facility hygiene
Discharge

4 sections · 15 questions · 2 photos · 70 min on site

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Phone enquiry — reservation call

Restaurant

Remote channel check: how a booking or enquiry call is handled end to end. No visit required.

Answer & greeting
Enquiry handling
Close

3 sections · 11 questions · 0 photos · 15 min on site

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Website & online chat — digital journey

Hotel

A purely digital journey: find the site, get a question answered in chat, and book or order through to confirmation. No visit. Evidence is screenshots and the reference the transaction produced.

Finding it & first impression
Finding the answer yourself
Online chat
Booking or ordering
Confirmation & follow-up

5 sections · 32 questions · 4 photos · 30 min on site

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Not listed?

Car dealerships, banks and telecom are on the roadmap, along with a full custom form builder. Regulated industries — pharmacy, alcohol retail, financial advice — are excluded at this stage while the compliance rules are worked out.